How AI Is Silencing Spam in India
In a first-of-its-kind initiative, Bharti Airtel has achieved what most consumers long considered impossible: considerably reducing spam and scam calls…
Artificial Intelligence
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Festive Rush Sparks AI-Led Outsourcing Wave as Brands Prioritize CX
As India’s festive season peaks, with shopping festivals, GST cuts, and booming digital sales driving record consumer activity, customer experience…
AI Job Postings Hit Record High in India: Indeed Report
The demand for artificial intelligence talent in India has surged to an all-time high, with AI-related roles now making up…
TCS, Infineon Launch AI-Enabled Digital Platform to Drive Revenue
Tata Consultancy Services (TCS), part of Tata Group, has teamed up with Infineon Technologies AG to launch a digital commerce…
Infosys Launches Customer Experience Suite for Salesforce to Boost AI-Driven Workforce
A prominent Indian Information Technology firm, Infosys Ltd announced the launch of its Customer Experience Suite for Salesforce, aiming to…
AI to Drive 75% of Routine Back-Office Tasks in Indian BFSI Sector: Iron Mountain & HFS Report
The back office in banking, financial services, and insurance (BFSI) is no longer just a support function—it is fast emerging…
CCI Study Highlights Steep Barriers for Indian AI Startups, Calls for Open Data and Compute Access to Level the Playing Field
The Competition Commission of India (CCI) has raised concerns over significant entry barriers faced by Indian AI startups, underscoring the…
AI Regulatory Violations to Drive 30% Rise in Legal Disputes for Tech Firms: Gartner
Technology companies could face a 30% increase in legal disputes related to artificial intelligence (AI) regulatory violations by 2028, according…
SolarWinds Strengthens Global Strategy with New Bengaluru Office
SolarWinds, a provider of observability and IT management software, has announced the opening of a new office in Bengaluru, marking…
Tech Mahindra, AMD Partner to Accelerate Hybrid Multi-Cloud and AI Transformation
Tech Mahindra has announced a multi-year collaboration with semiconductor leader AMD to accelerate enterprise transformation through hybrid multi-cloud infrastructure and…